Return & Refund Policy 

Thank you for shopping at If you are not entirely satisfied with your purchase, we're here to help. 


You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If your item arrives broken, open, or expired, we will send you a brand new order free of cost.  Please return the product to:

Quoi Since 2019

3 Greenway Plz, Houston, TX 77046

 For any other reason please e-mail us at:

You can also call us toll free at 

(800) 528-8314


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5 -7  business days, depending on your card issuer's policies. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us If you have any questions on how to return your item to us. You may email us at

You can also call us toll free at 

(800) 528-8314

Hours of Operation

Monday - Friday: 9am - 5pm

Saturday: 9am - 5pm